📍 North Bristol (Hybrid – 3 days office / 2 days home)
💰 Salary: £28,000 – £30,000
🕒 Full-time: 40 hours per week (08:30 – 17:30)
🚗 Car required
The Role
We are seeking a highly organised and proactive Sales Administrator to join a fast-paced Sales Operations team in North Bristol. Supporting a team of approximately 50 sales professionals, you will play a critical role in ensuring revenue-generating activity is prioritised, unblocked, and executed efficiently.
This is a dynamic, commercially focused position where you will act as the operational backbone of the sales function, ensuring smooth delivery from quote through to project execution.
Key Responsibilities
Sales & Revenue Support
Provide first-line operational support to Sales, ensuring deals progress smoothly from quote to delivery
Prepare, validate and issue quotes, sales orders, change notes and renewals
Ensure all activity complies with pricing structures, processes and approval frameworks
Proactively identify and resolve blockers that could delay revenue recognition
Ticket & Workflow Management
Manage inbound support requests via Zendesk, prioritising based on revenue impact and SLA
Balance urgent requests with ongoing operational workflows
Communicate clearly with stakeholders on progress and expectations
Cross-Functional Support
Support multiple sales functions including:
Business Development
New Business
Client Management
Marketing
Solutions Engineering
Collaborate closely with Finance and PMO teams to ensure accurate handovers
Assist with billing reviews, contract accuracy and timely invoicing
Partner & Vendor Engagement
Act as a key operational contact for partners and vendors
Coordinate processes such as pricing, deal registration, renewals and reporting
Build relationships with partners including AWS, NiCE and Zendesk
Data, Systems & Compliance
Maintain high levels of data accuracy across systems
Support reporting and administration across platforms such as HubSpot and NetSuite
Keep documentation, price lists and partner materials up to date
Continuous Improvement
Identify and implement improvements to sales processes and workflows
Contribute to improving efficiency and scalability across Sales Operations
Skills & Experience
Essential
Proven experience in a sales support or customer-facing role
Strong administrative and organisational skills
Ability to multitask, prioritise and perform under pressure
Confident working with multiple stakeholders across a business
Excellent communication skills with the ability to challenge when needed
Advanced MS Office skills (Word, Excel, PowerPoint)
Highly Desirable
Experience within CCaaS, Contact Centre or SaaS environments
Exposure to Sales Operations or Revenue Operations
Experience working with partners and vendors
Familiarity with AWS Marketplace
Experience with HubSpot, NetSuite and Zendesk
Personal Attributes
Team player with a collaborative mindset
Calm and resilient under pressure
Highly organised with strong attention to detail
Proactive and solution-focused
Commercially aware and comfortable in a fast-paced environment
What’s on Offer
Competitive salary of £28,000 – £30,000
Hybrid working (3 days office / 2 remote)
Opportunity to work in a high-performing, fast-growing sales environment
Exposure to leading SaaS platforms and global partners